All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.96 % uptime
Today
Tucson Operational
90 days ago
99.73 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
99.88 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
99.88 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
99.4 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
99.96 % uptime
Today
Colorado Springs, CO Operational
90 days ago
98.84 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Virginia Operational
90 days ago
100.0 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Simply Bits - Ting Scheduled Maintenance May 14th (Marana, AZ) May 14, 2024 05:00-15:00 EDT
Please be informed that on Tuesday May 14th, Simply Bits will be performing scheduled maintenance affecting Marana and surrounding areas. The maintenance window is as follows:

Tuesday May 14th beginning 8am through approximately 5pm (TUCSON MOUNTAIN TIME)
The impact of this maintenance will result in an Internet Outage during this time frame. Once maintenance has been completed, your service will be automatically restored.

We apologize for any inconvenience this may cause, but, we sincerely appreciate your patience as we work to improve our Simply Bits - Ting Infrastructure.
Posted on May 03, 2024 - 14:36 EDT
Ting Internet - Scheduled Maintenance for Rolesville, N.C. May 29, 2024 00:00-06:00 EDT
On Wednesday May 29th and Thursday May 30th from Midnight to 6:00 AM EDT we're planning scheduled maintenance for some customers on the Ting Internet network in Rolesville, N.C. to relocate fiber optic cables to accommodate ongoing roadwork.

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a service disruption during the maintenance window, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
Posted on May 06, 2024 - 17:42 EDT
Ting Internet - Scheduled Maintenance for Rolesville, N.C. May 30, 2024 00:00-06:00 EDT
On Wednesday May 29th and Thursday May 30th from Midnight to 6:00 AM EDT we're planning scheduled maintenance for some customers on the Ting Internet network in Rolesville, N.C. to relocate fiber optic cables to accommodate ongoing roadwork.

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a service disruption during the maintenance window, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
Posted on May 06, 2024 - 17:43 EDT
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Simply Bits - Ting Tucson AZ and Surrounding areas - Experiencing High Winds Affecting Connectivity
Resolved - This incident has been resolved.
May 6, 08:53 EDT
Update - We are continuing to monitor for any further issues.
May 5, 20:19 EDT
Monitoring - Please be advised that we are aware of the current High Wind weather conditions being experienced in Tucson and Surrounding areas. During these conditions, it is common that intermittent connectivity is experienced. We will continue to monitor the activity and follow up once conditions have been cleared.

Thank you for your patience!
Simply Bits - a Ting Company
May 5, 20:02 EDT
May 5, 2024
May 4, 2024

No incidents reported.

May 3, 2024
Full Outage - Westminster, MD
Resolved - This incident has been resolved.
May 3, 21:02 EDT
Update - Ting Internet service is operational and we are continuing to monitor the system closely. If you are experiencing any issues, please contact our 24/7 Support team at 1-844-846-4994 for assistance.
May 3, 17:51 EDT
Monitoring - Ting Internet engineers remain on site at our data center and continue to monitor the system closely after the electrical issues were resolved.
May 3, 10:39 EDT
Update - We are continuing to work on repairs onsite, and are seeing customers start to come back online. We will provide further updates as we make further headway on the repairs.
May 3, 09:23 EDT
Update - We continue to work on repairs to the identified electrical damage. At this time, we still do not have an ETA for full restoral. We thank you for your patience and will provide further updates as we have them.
May 3, 08:20 EDT
Update - Our engineers have arrived onsite and determined that there is an electrical failure/damage causing the interruption. We have engaged the City of Westminster to assist with the repairs. At this time we do not have an ETA for restoral. We thank you for your patience.
May 3, 06:05 EDT
Update - We are continuing to investigate this issue.
May 3, 05:53 EDT
Update - Our technicians are currently heading onsite to investigate possible causes for this outage. We will provide further updates upon their arrival. Thanks for your patience.
May 3, 05:52 EDT
Investigating - We are currently conducting an investigation into a partial outage that has affected our customers in the Westminster, MD region. Our team is working diligently to determine the root cause of this disruption and we will provide further updates as they become available.
May 3, 05:25 EDT
Ting Internet - Charlottesville, VA (Avon St) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 23:00 EDT
Scheduled - On Thursday May 2nd from 11:00 PM to 6:00 AM EDT we're planning some scheduled maintenance on the Ting Internet network in Charlottesville to accommodate ongoing construction at the Belmont bridge for customers in the Avon St/6th St SE area.

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a service disruption during the maintenance window, after which service will be automatically restored.
Apr 22, 16:41 EDT
May 2, 2024
Simply Bits Scheduled Maintenance in Rio Rico, Tubac and Surrounding areas
Completed - The scheduled maintenance has been completed.
May 2, 09:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 02:00 EDT
Scheduled - For Customers customer located in Rio Rico, Tubac and surrounding areas: Please note that we will performing scheduled system maintenance on Wednesday May 1st beginning at 11pm through approximately 5am May 2nd (Tucson Mountain Time)

Customers in these areas will experience an internet outage during this time frame. We apologize for the inconvenience, but appreciate your patience as we work to improve our Simply Bits Ting infrastructure.
Apr 19, 14:40 EDT
Partial Outage - Bayfield, CO
Resolved - This incident has been resolved.
May 2, 08:02 EDT
Identified - Our engineers have identified a partial fiber outage impacting approximately 9 customers in the Bayfield, CO area.

We have our technicians enroute now to investigate the cause. We will post additional updates here as we receive them.

Thank you for your patience.
May 1, 15:39 EDT
May 1, 2024
Partial Outage in Rolesville NC
Resolved - All fiber repairs have now been completed with all impacted customers back online. We appreciate your patience while we worked through the repairs. If you are still experiencing issues with your Ting Internet connection please call in to Support for assistance 1-844-846-4994 (Available 24/7).
May 1, 18:59 EDT
Update - Ting Internet engineers have assessed the damage, there appears to be a second fiber strike. We currently estimate service restoration by 8PM. We will provide updates as we get further information from our technicians. Thank you for your patience.
May 1, 15:44 EDT
Identified - Ting Internet engineers have assessed the damage and currently estimate service restoration by 5PM. We will provide updates as we get further information from our technicians. Thank you for your patience.
May 1, 12:56 EDT
Update - Our technicians are currently onsite investigating the cause of the outage. More updates to come as we acquire more information.
May 1, 11:15 EDT
Investigating - We are experiencing a partial outage in Rolesville NC affecting roughly 100 customers. We are investigating the cause at this time. We will have more updates when available.
May 1, 09:39 EDT
Ting Internet - Charlottesville, VA - partial outage
Resolved - This incident has been resolved.
May 1, 10:36 EDT
Update - Ting engineers are standing by to investigate possible fiber issues from the fallen tree damage. Dominion Energy is restoring electrical service and ensuring the vicinity is safe at this time.
Apr 30, 15:49 EDT
Investigating - Ting Internet is investigating reports of possible fiber damage due to a tree falling in the Rugby neighborhood. We will provide further information as soon as possible.
Apr 30, 13:43 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 1, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 00:00 EDT
Scheduled - On Wednesday May 1st 2024 from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina, NC.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief service disruption during the maintenance window, after which their service will be automatically restored.
Apr 17, 17:15 EDT
Apr 30, 2024
Ting Internet - Fuquay-Varina, NC (South Lakes) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 30, 00:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:15 EDT
Scheduled - On Tuesday April 30th from 12:15 AM to 12:45 EDT we're planning some scheduled maintenance on the Ting Internet network in Fuquay-Varina, NC (South Lakes area only).

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a brief service disruption during the maintenance window, after which service will be automatically restored.
Apr 29, 16:10 EDT
Apr 29, 2024
Ting Internet - Rolesville, NC partial outage
Resolved - This incident has been resolved.
Apr 29, 08:22 EDT
Monitoring - Ting Internet engineers in Rolesville have resolved the outage and internet service should be back online for everyone who was impacted. Thanks for your patience while we worked on the fix. Have a great day!
Apr 26, 10:35 EDT
Update - Ting Internet engineers are in on site and are investigating the problem.
Apr 26, 10:11 EDT
Investigating - Ting Internet service around Hampton Pointe in Rolesville, NC has been disrupted. Our team is investigating the cause of the outage and will work to restore service as soon as possible. Thanks for your patience while we work to resolve the issue.
Apr 26, 08:46 EDT
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Simply Bits Network System Outage - Tucson and surrounding areas
Resolved - This incident has been resolved.
Apr 26, 18:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 14:52 EDT
Identified - Today, April 26th, Simply Bits is currently experiencing Network wide system issues that may affect phones and internet connectivity. Our Engineering Team has identifed the issue, and is currently working on a swift resolution. We apologize for the inconvinience, but appreciate your patience during the investigation and repar.
Apr 26, 13:56 EDT
Simply Bits Network Outage
Resolved - This incident has been resolved.
Apr 26, 10:48 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 25, 17:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 10:31 EDT
Update - We are continuing to work on a fix for this issue.
Apr 25, 10:30 EDT
Identified - Today, April 25th, Simply Bits is currently experiencing Network system issues that may affect phones and internet connectivity. Our Engineering Team ihas identifed the issue, and will continue to monitor. We apologize for the inconvinience, but appreciate your patience during the investigation and repar.
Apr 25, 08:36 EDT
Apr 25, 2024
Ting Internet / Cedar Networks - Glenwood Springs - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 25, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 02:00 EDT
Scheduled - On April 25th from Midnight to 01:00 MT we're planning some scheduled maintenance on parts of the Ting Internet / Cedar Networks network in Glenwood Springs, CO.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected may experience a service disruption on one evening during the maintenance window, after which your service will be automatically restored.
Apr 12, 17:18 EDT
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