Purchasing Products, Services FAQ | Simply Bits

Simply Bits

Internet - Voice - Fax

520.545.7296 | 5225 N. Sabino Canyon Rd, Tucson, AZ 85750

Support & FAQs > General FAQ
Search
Sales FAQ Articles What if I don't live in Tucson full time? If your Tucson residence is not a full time residence, you have the option to place your account on Suspend. The following are the main points of the Suspend option... Full story Posted in: Residential Internet What happens if I sell my home or move? In the case of a home sale, Simply Bits will allow any residential service contract to be moved to the new home--a move fee applies... Full story Posted in: Residential Internet What is included in my residential monthly charge? Connection to the internet 24 hours a day, 7 days a week... Full story Posted in: Residential Internet Is your service compatible with Skype, Vonage, or other VoIP services? Simply Bits broadband service is compatible with most VoIP services. We do not block any VoIP ports or services. Full story Posted in: Residential Internet Is my data secure? The Internet itself is inherently insecure. For this reason, Simply Bits wireless service includes firewall services with every connection... Full story Posted in: Residential Internet How long does it take to install it? Service can usually be installed within a week after the proper paperwork has been submitted. Full story Posted in: Residential Internet My homeowners association doesn’t allow antennas on the roof, can I get your service? The FCC has ruled many times in the past that your homeowners association cannot restrict you from placing an antenna on your roof for your own use... Full story Posted in: Residential Internet Is the Simply Bits service safe? Yes. The equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the US FCC Rules... Full story Posted in: Residential Internet Is the service affected by rain, strong winds, or other weather? Not normally. We engineer your broadband connection to continue to work in heavy rain. Severe storms may temporarily degrade speed, though this is highly unusual. Full story Posted in: Residential Internet How big is the antenna that you place on my roof? There are multiple types of antennas which we might place on your roof. The smallest is... Full story Posted in: Residential Internet 1 2 Next page	Categories Business Fax Business Internet Business Phones Residential Internet